BalancePay

Account & Data Deletion

Manage your merchant account & privacy settings

Privacy Policy →

1. In-App Data Deletion (Recommended)

You can instantly delete all your store profile, customers, ledger history, and inventory data directly inside the BalancePay Android app without waiting:

  1. Open the BalancePay POS app on your Android device.
  2. Go to the Settings screen.
  3. Tap on your Business Profile card at the top (or scroll to Account Data & Session).
  4. Scroll down to the Danger Zone section.
  5. Tap Delete My Account & Data and confirm.

Your local SQLite database and cloud synced records will be permanently erased immediately.

2. Web Account & Data Deletion Request Form

If you no longer have access to the BalancePay mobile app, submit a deletion request using the form below. We will permanently delete your cloud account and all associated ledger records within 24 hours.

✅ Data Deletion Request Received! Your account and cloud records will be permanently deleted shortly.

3. Email Request Option

You can also send a data deletion request directly to our support email:

Email: work.tarundixit@gmail.com

Please specify your registered mobile number and shop name in your request.