Welcome to BalancePay POS ("we", "our", or "us"). We are committed to protecting your personal and business privacy. This Privacy Policy outlines how your information is collected, used, and safeguarded when you use our mobile application and cloud services.
1. Information We Collect
To provide digital ledger, inventory management, and shop approval services, we collect:
- Merchant Profile Data: Shop name, owner name, mobile phone number, and account password.
- Customer Ledger Data: Customer names, phone numbers, credit/deposit wallet balances, and transaction receipts entered by you.
- Inventory Data: Product names, category, purchase price, selling price, and optional barcode numbers.
- Camera & Photo Access: Used strictly on your device for barcode scanning and OCR label product name extraction. Photos taken for OCR are processed locally and are never stored or transmitted to external servers.
2. How We Use Your Data
- To process store credit, advance deposits, and purchase activity for your merchant account.
- To synchronize your ledger in real-time across your authorized devices via Cloud Firestore.
- To verify merchant account status and license approvals.
3. Data Storage & Security
BalancePay uses an offline-first local SQLite database on your device combined with encrypted Google Firebase Cloud Firestore synchronization. We do not sell or rent your business or customer data to any third party.
4. Third-Party Services
We utilize Google Firebase services (Cloud Firestore and Firebase Hosting) for account authorization and cloud database synchronization. Please review Google's Privacy Policy for more information on their data handling practices.
5. Data Control & Account Deletion
You can delete your account and all associated store data at any time:
- In-App Deletion: Open BalancePay POS > Settings > Business Profile > Danger Zone > tap Delete My Account & Data.
- Web Deletion Request Page: Visit our dedicated Account & Data Deletion Request Page to submit a deletion request online.
- Email Request: Contact us at work.tarundixit@gmail.com with your registered mobile number.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy or data deletion, please contact us at:
Email: work.tarundixit@gmail.com
Website: https://balancepay-pos-app.web.app
Data Deletion: https://balancepay-pos-app.web.app/delete-data.html